Privacy Policy

1. Introduction

PollQR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our survey platform and services.

2. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Profile information (company name, business type)
• Survey content and responses
• Payment information (processed by third-party providers)
• Communications with our support team

Information Collected Automatically

• Usage data (features used, surveys created, response rates)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit permission

5. Survey Data and Responses

You own your survey data. We act as a processor of this data on your behalf:

• Survey responses are collected and stored for your business use
• We may aggregate anonymized response data for service improvement
• You are responsible for complying with privacy laws regarding your survey respondents
• We recommend obtaining appropriate consent from survey participants

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account and data at any time through your account settings.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and update your personal information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Object to certain processing activities

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service. Your continued use constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at our contact page or email us at privacy@pollqr.com.