About PollQR
Founded by technology entrepreneur Steve Murch to help businesses build stronger customer relationships through better feedback collection and actionable insights.
Meet Our Founder
Steve Murch is a technology entrepreneur and Harvard Business School MBA (Baker Scholar) with over 25 years of experience building consumer and business software.
His journey began at Microsoft in the mid-90s, where he led the company's Internet gaming effort that would later influence the Xbox Live platform. Since then, he's been at the forefront of digital innovation, co-founding VacationSpot and developing dynamic packaging technology at Expedia that revolutionized online travel booking.
Steve also created BigOven, the first recipe app in the App Store, which served millions of home cooks worldwide. As a patent co-author for travel inventory booking and online game matchmaking systems, he understands both the technical and business sides of creating user-focused solutions.
"I like building useful things," Steve says, reflecting his hands-on approach to creating technology that solves real problems for real people.
Key Achievements
Microsoft Gaming Pioneer
Led Internet gaming effort (1995-1997) that influenced Xbox Live
Serial Entrepreneur
Co-founded VacationSpot, created BigOven (first recipe app in App Store)
Harvard MBA, Baker Scholar
Top 5% of class at Harvard Business School
Patent Holder
Co-author of patents for travel booking and online game matchmaking
Industry Speaker
Speaker at Vacation Rental Managers Association (VRMA) and Carnegie Mellon University, and University of Washington Foster Business School
Community Builder
Co-founder of bigthanks.org, a COVID-relief initiative
Entrepreneurial Journey
From Microsoft to multiple successful startups, Steve's career spans gaming, travel, consumer apps, and now customer feedback solutions.
Founder & CEO
PollQR
Building customer feedback solutions to help restaurants, retailers and local businesses improve through better data
Founder
BigOven
Created the first recipe app in the App Store, serving millions of home cooks worldwide
Co-founder
VacationSpot
One of the first vacation rental sites, bought by Expedia in 2000. Developed dynamic packaging technology at Expedia, revolutionizing travel booking
Product Unit Manager
Microsoft
Led the Internet gaming effort that laid groundwork for Xbox Live
Our Mission
Life's too short for dumb mistakes. We help businesses spot the easy improvements to improve their bottom line.
Simple to Use
No complex setup or training required
Actionable Insights
Turn feedback into business improvements
Better Reviews
Guide happy customers to public review sites
From Our Blog
Tips and strategies for collecting better customer feedback
Live Polling for Zoom, Teams & Webinars: A Practical Guide
How to run engaging live polls and Q&A during virtual meetings and webinars — without paying for Zoom's built-in polls or fighting Teams' limitations.
Live Polling for Employee Town Halls: Get Honest Answers
How HR teams and executives use live polls and anonymous Q&A to run town halls where employees actually participate — and leadership actually learns something.
Live Polling for Churches and Congregations
How churches use live polls and Q&A to deepen engagement during services, Bible studies, and member meetings — without the awkward show of hands.
Top 5 Tips for Moderating a Q&A Session, In-Person or Streaming
Practical advice for running a smooth audience Q&A -- how to brief the room, when to merge duplicates, when to override the upvotes, and how to handle remote attendees.
Introducing Audience Q&A with Upvoting: Surface the Questions Your Room Actually Wants Answered
Let your audience submit questions and vote the best ones to the top. Moderate before they reach the speaker. Works at keynotes, town halls, webinars, and classrooms -- no app download.
Ready to Transform Your Customer Feedback?
Join hundreds of businesses using PollQR to improve customer satisfaction and grow their online reputation.