Get honest feedback from diners while their experience is fresh. Improve food quality, service speed, and customer satisfaction with QR code surveys.
How was your dining experience?
What did you enjoy most?
of diners want to give feedback but never get asked
higher response rates than email surveys
average time to complete a QR survey
Traditional comment cards get ignored and email surveys arrive too late. QR codes capture feedback when the dining experience is fresh.
Capture feedback while diners are still at your restaurant. Address issues immediately and turn unhappy customers into loyal ones.
Get 5x more responses than email surveys. QR codes are convenient and catch customers when they're engaged with your brand.
AI-powered analytics identify trends in food quality, service issues, and customer preferences to help you make data-driven improvements.
Create unique QR codes for different tables, servers, or time periods. Identify which areas perform best and which need attention.
Happy customers can be directed to review sites, while unhappy ones provide private feedback you can act on before they post publicly.
No staff training required. Simply print QR codes and place them on tables, receipts, or displays. Customers scan and respond instantly.
Strategic placement is key to getting feedback. Here are the most effective locations proven to increase response rates.
Place on every table. Customers can scan while waiting for food or after their meal. Perfect for capturing immediate impressions.
Print QR codes directly on receipts. Customers can scan at home and provide thoughtful feedback about their visit.
Place near the exit or hostess stand. Catch customers on their way out when the full experience is complete.
Include QR codes in menus or as menu inserts. Customers see them while deciding what to order and can scan after dining.
Show QR codes on TVs, tablets, or digital menu boards. Easy to update and can include incentives for completion.
Give servers business cards with QR codes to hand out with the check. Personal touch increases completion rates.
Ask the right questions to get actionable feedback that improves your restaurant operations.
"How would you rate your overall dining experience?" (1-5 stars)
"How likely are you to recommend us to a friend?" (0-10 scale)
"What did you enjoy most? What could we improve?"
"How was the quality of your food?" (Temperature, taste, presentation)
"How was the speed of service?" (Seating, ordering, food delivery)
"How friendly and helpful was our staff?"
"How clean was the restaurant?" (Tables, restrooms, overall)
"Did you feel you received good value for the price?"
"How was the restaurant atmosphere?" (Noise level, ambiance, comfort)
The most effective placements are table tents, server cards, and near the exit. Table tents work best because customers can scan while waiting or after their meal when the experience is fresh.
Focus on overall experience rating (1-5 stars), NPS score (0-10), and specific areas like food quality, service speed, staff friendliness, and cleanliness. Always include an open feedback question for specific improvement suggestions.
QR surveys capture feedback when the dining experience is fresh in customers' minds, leading to more accurate responses and higher completion rates. You can address issues immediately and identify trends to improve operations.
Yes! You can create unique QR codes for different tables, servers, time periods, or locations. This helps identify top performers and areas needing improvement. Our analytics show exactly where each response originated.
Use negative feedback as an opportunity to improve. Respond quickly to show you care, address specific issues mentioned, and follow up when possible. Many customers appreciate when restaurants take their feedback seriously.
Absolutely! Happy customers (NPS 9-10) can be directed to review sites like Google or Yelp, while unhappy customers provide private feedback you can address before they post negative reviews publicly.
Join thousands of restaurants using QR code surveys to collect better feedback and increase customer satisfaction.
Tips and strategies for collecting better customer feedback
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