Integrate PollQR webhooks with your existing systems. Automate email marketing, sync CRM data, and build powerful customer feedback workflows.
PollQR sends real-time webhook notifications for key events. Configure endpoints to receive instant updates.
Triggered when a customer submits a survey response
Add subscribers to email lists, trigger follow-up workflows, update CRM records
Triggered when a survey response is modified or updated
Sync changes to external databases, update customer profiles
Triggered when a survey reaches its response limit or is marked complete
Generate reports, archive data, trigger campaign completion workflows
Real-world examples of how developers integrate PollQR webhooks with popular platforms and services.
Automatically add newsletter subscribers to your email marketing platform
// Example: Add subscriber to MailChimp
const addToMailChimp = async (email, name) => {
const response = await fetch(`https://${server}.api.mailchimp.com/3.0/lists/${listId}/members`, {
method: 'POST',
headers: {
'Authorization': `Basic ${apiKey}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
email_address: email,
status: 'subscribed',
merge_fields: { FNAME: name.split(' ')[0], LNAME: name.split(' ')[1] }
})
});
return response.json();
};Sync customer feedback and contact information to your CRM system
// Example: Create HubSpot contact
const createHubSpotContact = async (email, name, feedback) => {
const response = await fetch('https://api.hubapi.com/crm/v3/objects/contacts', {
method: 'POST',
headers: {
'Authorization': `Bearer ${hubspotToken}`,
'Content-Type': 'application/json'
},
body: JSON.stringify({
properties: {
email: email,
firstname: name.split(' ')[0],
lastname: name.split(' ')[1],
notes: feedback
}
})
});
return response.json();
};Get instant notifications in Slack for negative feedback or high-value leads
// Example: Send Slack notification for low NPS scores
const sendSlackAlert = async (score, feedback, customerInfo) => {
if (score <= 6) { // Detractor alert
await fetch(slackWebhookUrl, {
method: 'POST',
headers: { 'Content-Type': 'application/json' },
body: JSON.stringify({
text: `🚨 Low NPS Alert: Score ${score}/10`,
attachments: [{
color: 'danger',
fields: [
{ title: 'Customer', value: customerInfo.email, short: true },
{ title: 'Feedback', value: feedback, short: false }
]
}]
})
});
}
};Stream survey data to your analytics platform for advanced reporting
// Example: Track events in Google Analytics
const trackToGA = async (eventData) => {
await fetch('https://www.google-analytics.com/mp/collect', {
method: 'POST',
body: JSON.stringify({
client_id: 'unique-client-id',
events: [{
name: 'survey_response',
parameters: {
survey_type: eventData.survey_type,
nps_score: eventData.nps_score,
custom_parameter_1: eventData.location
}
}]
})
});
};Understanding the data structure sent to your webhook endpoints for different event types.
{
"event": "response.created",
"survey_id": "550e8400-e29b-41d4-a716-446655440000",
"response_id": "6ba7b810-9dad-11d1-80b4-00c04fd430c8",
"timestamp": "2024-01-01T12:00:00.000Z",
"business_id": "550e8400-e29b-41d4-a716-446655440001",
"survey": {
"title": "Customer Satisfaction Survey",
"template_type": "nps"
},
"response": {
"answers": {
"1": 9,
"2": "Great service and friendly staff!",
"3": "john@example.com",
"4": "+1234567890"
},
"nps_score": 9,
"completion_time": 45,
"ip_address": "192.168.1.1",
"user_agent": "Mozilla/5.0..."
}
}Enterprise-grade security and reliability features to ensure your webhook integrations are secure and dependable.
Every webhook includes an HMAC-SHA256 signature to verify authenticity and prevent tampering.
Failed webhooks are retried up to 3 times with exponential backoff to ensure delivery.
Track webhook delivery status, response times, and error rates in your dashboard.
Webhooks are delivered within seconds of the triggering event for real-time automation.
Verify webhook authenticity by validating the HMAC signature sent in the X-PollQR-Signature header.
const crypto = require('crypto');
function verifyWebhookSignature(payload, signature, secret) {
const expectedSignature = crypto
.createHmac('sha256', secret)
.update(payload, 'utf8')
.digest('hex');
return crypto.timingSafeEqual(
Buffer.from(signature, 'hex'),
Buffer.from(expectedSignature, 'hex')
);
}
// Usage in your webhook handler
app.post('/webhook', (req, res) => {
const signature = req.headers['x-pollqr-signature'];
const payload = JSON.stringify(req.body);
if (!verifyWebhookSignature(payload, signature, process.env.WEBHOOK_SECRET)) {
return res.status(401).send('Unauthorized');
}
// Process the webhook...
res.status(200).send('OK');
});Sign up for free and create your first survey
Set up webhook endpoints in your dashboard
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